Nondiscrimination and language access

What this means

We do not exclude people, deny them care, or treat them differently because of race, color, national origin, age, disability or sex, including sexual orientation and gender identity.

Help for people with disabilities

Free aids and services are provided to people with disabilities so they can communicate effectively with us, including qualified sign language interpreters and written information in other formats such as large print, accessible electronic formats and other formats on request.

Help for people whose first language is not English

Free language services are provided to people whose primary language is not English, including qualified interpreters and information written in other languages. Ask when you book, or at any time.

How to ask, and how to file a grievance

To request an auxiliary aid, a service or an interpreter, email contact@stillmindmentalhealth.com or call (812) 302-2004 (TTY: 711). There is no charge for any of it.

If you believe Stillmind Mental Health LLC has failed to provide these services or has discriminated on the basis of race, color, national origin, age, disability or sex, you may file a grievance with our Civil Rights Coordinator:

Civil Rights Coordinator
Stillmind Mental Health LLC
2778 Charlestown Rd, New Albany, IN 47150
Telephone: (812) 302-2004 (TTY: 711)
Email: contact@stillmindmentalhealth.com

You may file a grievance in person, by mail, or by email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

You may also file a civil rights complaint with the United States Department of Health and Human Services, Office for Civil Rights, electronically at the Office for Civil Rights complaint portal, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington DC 20201. Telephone 1-800-368-1019, TDD 1-800-537-7697.

Effective September 2026.